Nevas Technologies is a certified Microsoft Dynamics 365 Business Central Partner with more than 15 years of experience dedicated to delivering Microsoft Dynamics 365, Dynamics 365 Business Central and Customer Engagement solutions and services to business. Nevas provides professional services that will help your business migrate to, implement, support, or customize Microsoft Cloud software; especially Microsoft Dynamics 365, Business Central, Dynamics NAV and Customer Engagement. At Nevas, we continue to make investments in growing our global presence in order to meet the demands of our worldwide Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Business Central, Dynamics NAV and Dynamics AX customer base. We have proven track record deploying and supporting Microsoft cloud solutions across a global footprint, so you can count on us to do what we need to do, and be where we need to be.
A Business Central partner is a certified Microsoft partner organization specializing in the sale, implementation, customization, and ongoing support of Microsoft Dynamics 365 Business Central—Microsoft’s cloud-based ERP system designed for small and medium-sized enterprises. Acting as trusted advisors, these partners guide businesses through the adoption process, helping them leverage Business Central to enhance operational efficiency, strengthen financial control, improve supply chain transparency, and elevate customer service.
While Business Central is a feature-rich platform, it’s intentionally built to be adaptable across industries and business models. A partner’s role is to tailor the solution to a company’s unique requirements, ensuring it is properly configured, seamlessly integrated, and optimized for maximum performance and value.
Key Responsibilities of a Business Central Partner
Business Central partners deliver a comprehensive set of services covering the full ERP lifecycle:
1. Needs Assessment and Consultation
Partners begin by analyzing a client’s current processes, pain points, and business goals. They determine whether Business Central is the best fit and, if necessary, suggest complementary Microsoft Dynamics tools.
2. Licensing Advice
With multiple licensing options—such as Essentials vs. Premium and Full vs. Team Member access—partners help businesses select the most cost-effective and compliant licensing strategy.
3. Implementation and Configuration
From setting up the chart of accounts to defining workflows and permissions, partners handle both the functional and technical aspects of deployment, using proven methodologies to minimize business disruption.
4. Customization and Extensions
For organizations needing functionality beyond Business Central’s standard features, partners develop custom extensions using AL code or integrate solutions from Microsoft AppSource to meet specific needs.
5. Data Migration
Migrating historical data from legacy systems can be complex. Partners use specialized tools and processes to ensure data is transferred accurately and securely.
6. System Integration
Whether connecting to e-commerce platforms, CRM tools, manufacturing systems, or reporting solutions, partners design integrations to ensure smooth data exchange and operational continuity.
7. Training and Adoption
Successful ERP projects depend on end-user adoption. Partners provide training sessions, user documentation, and ongoing assistance to help staff confidently navigate the system.
8. Continuous Support and Maintenance
After go-live, partners offer ongoing technical support, apply updates, monitor system health, and adapt configurations as the business evolves.
Why Work with a Business Central Partner?
1. Deep Expertise
Partners work with Business Central daily, bringing a wealth of knowledge that shortens project timelines and prevents common mistakes.
2. Lower Implementation Risks
By following structured, proven approaches, partners reduce the likelihood of delays, budget overruns, and technical issues.
3. Tailored and Scalable Solutions
Partners ensure that Business Central aligns with the business’s processes while remaining flexible enough to grow with the company.
4. Faster Return on Investment
Through efficient configuration and process optimization, partners help businesses see tangible benefits sooner.
5. Access to Microsoft’s Network
Certified partners maintain a direct relationship with Microsoft, giving them early access to product updates, specialized training, and valuable resources.
How to Select the Right Partner
Choosing the right Business Central partner is a crucial step. Consider the following factors:
Certification Level – Look for Microsoft Solutions Partners or those with ERP specializations, as these reflect proven capability and experience.
Industry Knowledge – A partner familiar with your sector can provide solutions that better match your operational and compliance needs.
Local Market Understanding – While Business Central is cloud-based, knowledge of local tax laws and regulations can be invaluable.
References and Case Studies – Speaking with current clients and reviewing previous projects can give insight into the partner’s quality and reliability.
Post-Implementation Support – Ensure they offer prompt and effective support long after the system goes live.
Types of Business Central Partners
Not every partner offers the same services. Common categories include:
Implementation Partners – Focus on deployment and setup.
Development Partners – Specialize in creating custom functionalities and integrations.
Support Partners – Provide ongoing system maintenance, updates, and troubleshooting.
Full-Service Partners – Offer end-to-end services from initial consultation through long-term support.
Some organizations work with multiple partners for different needs, while others choose a single full-service provider.
The Evolving Role of Business Central Partners
As Business Central advances with AI features, automation, and broader integrations, partners are shifting from purely technical implementers to strategic transformation advisors. Future trends include:
AI and Copilot Enablement – Helping companies use predictive analytics, automation, and intelligent insights.
Industry-Specific Applications – Developing tailored extensions to serve niche market needs.
Global Project Expertise – Supporting businesses expanding internationally with multi-country rollouts and compliance support.
Final Thoughts
A Business Central partner is more than just a software reseller—they are a strategic partner in driving digital transformation. By managing every stage from planning to post-implementation optimization, the right partner ensures Microsoft Dynamics 365 Business Central delivers measurable results. The right choice can mean smoother processes, more informed decision-making, and a robust platform that grows alongside your business.